Shipping

The Customer acknowledges and accepts that shipping arrangements for the product will begin upon conclusion of the Contract, which Lana al Pascolo will notify to the Customer by email from shop@lanaalpascolo.it.

a) the Customer does not pay for the order using the methods described on the Website;

b) the Customer does not provide the documentation requested by Lana al Pascolo, or provides false data or data that Lana al Pascolo suspects to be false;

c) the Customer is recorded in the public register of financial protests or is subject to enforcement proceedings;

d) the Customer has been admitted to or is subject to insolvency proceedings;

e) there are technical, organisational or other reasons that prevent shipment.

In such cases, Lana al Pascolo will inform the Customer that the product will not be shipped, without having to state reasons, and will be obliged solely to refund the Customer any amount received in payment, with no further charges. The parties agree that no interest of any kind will be due on that amount. The Customer acknowledges and accepts that they are entitled only to a refund of the price paid to Lana al Pascolo and may not make any claim for compensation, damages or any further remedy of any kind.